Our standard turnaround time is 20 business days + shipping. Our rush handling turnaround time is 7 business days + shipping and can only apply to Heirloom Albums.
You can upgrade Heirloom orders to rush handling on the final checkout page when placing your order. Rush handling is $100 per 8x8/10x10/12x12 album and $50 for 4x4 albums and styling mats.
If you have an order you have already placed and need to upgrade to rush shipping, please email our team at support@kiss.us.
To see when your order will ship, click on the order number under My Orders on your My Kiss dashboard. This will open up another page where you can view all the details of your order, including the day your album will ship.
Holidays are not included in standard turnaround times.
What is the turnaround time?
